Effortless for users.
Designed for complexity.

Effortless for users.
Designed for complexity.

Effortless for users.
Designed for complexity.

I’m Emily, a product designer with a filmmaker’s eye and a systems-thinking brain. I create intuitive tools that empower people to focus on their craft, instead of the noise around it.

From CMS platforms to video workflows, I bring structure to messy processes, scale with teams, and stay grounded in real-world needs.

Previously at Business Insider, Globaledit, and Upright.
Currently restoring a 1920s house (Crooked Brook House) and open to what's next!

Explore the case studies below to see how I turn complexity into clarity.

I’m Emily, a product designer with a filmmaker’s eye and a systems-thinking brain. I create intuitive tools that empower people to focus on their craft, instead of the noise around it.

From CMS platforms to video workflows, I bring structure to messy processes, scale with teams, and stay grounded in real-world needs.

Previously at Business Insider, Globaledit, and Upright. Currently restoring a 1920s house (Crooked Brook House) and open to what's next!

Explore the case studies below to see how I turn complexity into clarity.

I designed Business Insider’s first generative AI feature: an opt-in assistant that helped editors move faster on metadata without giving up control. It launched quietly, scaled across fields, and is still in use today, showing that trust-first UX drives genuine adoption.

editorial tools

trust-first AI

scalable UX

2023-2024

I designed Business Insider’s first generative AI feature: an opt-in assistant that helped editors move faster on metadata without giving up control. It launched quietly, scaled across fields, and is still in use today, showing that trust-first UX drives genuine adoption.

editorial tools

trust-first AI

scalable UX

2023-2024

I designed Business Insider’s first generative AI feature: an opt-in assistant that helped editors move faster on metadata without giving up control. It launched quietly, scaled across fields, and is still in use today, showing that trust-first UX drives genuine adoption.

editorial tools

trust-first AI

scalable UX

2023-2024

A brittle legacy platform was slowing editorial output and blocking innovation. Over three years, I helped transform BI’s CMS into a scalable, system-backed platform used daily by 150+ journalists. After I left in 2024, the team shipped the final feature and fully deprecated the legacy system—now powering 100% editorial traffic.

enterprise UX

editorial tools

design systems

2021-2024

A brittle legacy platform was slowing editorial output and blocking innovation. Over three years, I helped transform BI’s CMS into a scalable, system-backed platform used daily by 150+ journalists. After I left in 2024, the team shipped the final feature and fully deprecated the legacy system—now powering 100% editorial traffic.

enterprise UX

editorial tools

design systems

2021-2024

A brittle legacy platform was slowing editorial output and blocking innovation. Over three years, I helped transform BI’s CMS into a scalable, system-backed platform used daily by 150+ journalists. After I left in 2024, the team shipped the final feature and fully deprecated the legacy system—now powering 100% editorial traffic.

enterprise UX

editorial tools

design systems

2021-2024

When I joined, BI’s CMS had no design system—just wireframes, one-offs, and UI inconsistencies shipped straight to prod. I built a scalable component library from scratch, led cross-team adoption, and laid the foundation for faster, more consistent feature development. Today, it supports 150+ journalists and powers every CMS experience.

design systems

enterprise UX

design ops

2021-2024

When I joined, BI’s CMS had no design system—just wireframes, one-offs, and UI inconsistencies shipped straight to prod. I built a scalable component library from scratch, led cross-team adoption, and laid the foundation for faster, more consistent feature development. Today, it supports 150+ journalists and powers every CMS experience.

design systems

enterprise UX

design ops

2021-2024

When I joined, BI’s CMS had no design system—just wireframes, one-offs, and UI inconsistencies shipped straight to prod. I built a scalable component library from scratch, led cross-team adoption, and laid the foundation for faster, more consistent feature development. Today, it supports 150+ journalists and powers every CMS experience.

design systems

enterprise UX

design ops

2021-2024

I inherited wireframes based on misled assumptions and turned them into a functional MVP with a dual-panel layout. But real usage told a different story. Through iterative redesigns, I led a shift to a full-screen modal that gave editors the focus and control they needed, resulting in a 92% drop in complaints and 5x faster publishing.

editorial tools

scalable UX

interaction design

2021-2024

I inherited wireframes based on misled assumptions and turned them into a functional MVP with a dual-panel layout. But real usage told a different story. Through iterative redesigns, I led a shift to a full-screen modal that gave editors the focus and control they needed, resulting in a 92% drop in complaints and 5x faster publishing.

editorial tools

scalable UX

interaction design

2021-2024

I inherited wireframes based on misled assumptions and turned them into a functional MVP with a dual-panel layout. But real usage told a different story. Through iterative redesigns, I led a shift to a full-screen modal that gave editors the focus and control they needed, resulting in a 92% drop in complaints and 5x faster publishing.

editorial tools

scalable UX

interaction design

2021-2024

I joined Globaledit's video player redesign mid-flight, just weeks before key enterprise renewels. In 14 days, I transformed a fragmented feature into a seamless workflow, reducing approval time by 73% and contributing to $1M+ in ARR.

enterprise UX

media tools

video collaboration

2021

I joined Globaledit's video player redesign mid-flight, just weeks before key enterprise renewels. In 14 days, I transformed a fragmented feature into a seamless workflow, reducing approval time by 73% and contributing to $1M+ in ARR.

enterprise UX

media tools

video collaboration

2021

I joined Globaledit's video player redesign mid-flight, just weeks before key enterprise renewels. In 14 days, I transformed a fragmented feature into a seamless workflow, reducing approval time by 73% and contributing to $1M+ in ARR.

enterprise UX

media tools

video collaboration

2021

©

Emily Wong 2025

©

Emily Wong 2025

©

Emily Wong 2025

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